Monday, February 2, 2009

Problems

We finally finished moving,cleaning the old house and turned in the key in to our landlady on Saturday late afternoon. We thought that all we had to worry about was unpacking the house now.

We had some problems with AT&T. First, there is no DSL available at our new house. So our only choices are cable or back to dial up. Neither choices are that palatable to us. However, in trying to transfer our land line to our new house, we ran into some problems and ended up cancelling it completely. Now we don't have a land line nor do we have internet services.

So our first full day in the house was Sunday. On Sunday late afternoon/early evening, we were about to leave the house to see a friend when we heard the water running or splashing somewhere. After investigating, we found water coming through the floor in the kitchen. We called a plumber out to detect the leak because we could not tell if it was coming from the wall or floor. He drilled a bunch of holes but the wall was dry so apparently, the water was coming from a hot water line under the kitchen floor (that cost us $250). We shut off the hot water valve but still had cold running water and got an estimate for the house warranty company.

Hours later, as we calmed down and decided to put our bedroom in order, we stepped into a puddle of wet carpet in the master bedroom. Apparently we now have a slab leak by the main lines into the house under the master bedroom. We shut off all the water and vacuumed up several buckets of water from the carpet.

We spoke to the insurance people first thing this morning and they sent out a plumber this afternoon. He basically looked in our house and said, yup, you have several leaks under your slab...duh.

And they won't pay for the plumber that came out last night. Now we have to wait until tomorrow afternoon for someone else to come out and detect the leaks and go over the options with us. They also won't replace the flooring or tile that will be demolished in the process.

To be continued...

3 comments:

Emilee said...

I am so sorry you guys. What a mess. Let us know if we can help out with anything at all.

Jorgenson Journal said...

How come that only happens after the papers are signed? The home warranty really helped us out during our first year.I can't get a hold of you since your number has been disconnected. Call me with your cell # so we can help you guys out!

The Jones Family said...

You're really helping us want to buy a home Wileen! : ) You're in our prayers, we love you!